Terms and Conditions for Our Handmade Cosmetics Online Shop
Welcome to our online platform for handmade cosmetics. These Terms and Conditions govern your use of our site and your purchase of products from us. By accessing or using our online shop, you agree to comply with and be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By making a purchase on our online platform, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our site or purchase our products.
2. Products and Services
- Product Descriptions: We strive to be as accurate as possible in the description of our handmade cosmetic products. However, we do not warrant that product descriptions or other content of our site are accurate, complete, reliable, current, or error-free. The colors you see on your screen may vary slightly from the actual product colors due to monitor calibration.
- Pricing: All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Applicable taxes, shipping, and handling charges will be added to the price of the products you purchase.
- Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply and to discontinue any product at any time.
3. Ordering and Payment
- Order Confirmation: After placing an order, you will receive an email acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms the product has been dispatched ("Shipping Confirmation").
- Payment: We accept various forms of payment, which will be specified during the checkout process. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method.
4. Shipping and Delivery
- Delivery Address: Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.
- Delivery Times: Estimated delivery times are provided for convenience only and are not guaranteed. Actual delivery times may vary due to factors beyond our control.
5. Returns and Refunds
Due to the handmade and personal nature of our cosmetic products, all sales are generally final. However, if you receive a damaged or incorrect item, please contact us within 7 days of receipt with details and photographic evidence. We will evaluate the situation on a case-by-case basis and may offer a replacement or store credit at our discretion. Used items are not eligible for return or refund.
6. Intellectual Property
All content on our online platform, including text, graphics, logos, images, product designs, and software, is our property or the property of our content suppliers and is protected by Canadian and international copyright and intellectual property laws. You may not use any content from our site without our express written permission.
7. User Conduct
You agree not to use our site for any unlawful purpose or in any way that might harm, abuse, or disrupt the service or other users. This includes, but is not limited to, transmitting any material that is offensive, harmful, defamatory, or in violation of any applicable laws.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use our service; (b) any conduct or content of any third party on our service; (c) any content obtained from our service; and (d) unauthorized access, use, or alteration of your transmissions or content.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: City Centre, Ontario, Canada